Adobe Certified Expert: RoboHelp 9 Exam Guide

ACE: RoboHelp 9 exam overview

Adobe® RoboHelp® 9 software is an easy-to-use solution for technical communicators to author, collaborate, personalize, and optimize content for help systems, policies and procedures, and professional knowledgebases for multichannel, multidevice publishing.

The RoboHelp 9 exam is intended to verify your experience as a technical communicator, creating end user documentation, instructional/training materials, knowledgebase creation, and help systems using RoboHelp. The recommended class for this exam is Adobe RoboHelp training class.

Exam description

The certification consists of achieving the minimum passing score on a multiple-choice test. Some questions may include screen shots. Specific exam details include:
66 multiple-choice questions, covering a range of topics listed below
A passing score of 62%
A short survey that we use to gather information about your product experience
The certification exam has a time limit of 75 minutes, and includes a timer to mark the remaining time.

Exam preparation

The following are typical tasks that you should already be able to perform:

  • Author content targeted toward end users including manuals, online tutorials, and knowledgebase articles.
  • Manage content workflows that incorporate collaboration with other authors and subject matter experts
  • Create help content that provides access to external Web content
  • Create context-sensitive help
  • Create content that can be distributed/published via multichannels and multidevices includingCHM/HTML, Adobe AIR, PDF, and EPUB.
  • Use supplied scripts.
  • Use existing skins and edit skins (WebHelp and AIR Help).
  • Imports external content (for example, Microsoft Word, Adobe FrameMaker, XML, and HTML files).
  • Create content such that it can be easily reused.<

Exam topics include:

Customizing the environment (workspace) and application

  • Given a scenario, create an environment.
  • Given a scenario, configure application- and project-level settings (General, Recent Projects, and File Association tabs).

Creating and managing projects

  • Create a project by selecting the appropriate settings in the New Project Wizard dialog box.
  • Create and import topics into a project.
  • Given a scenario, create a merged project.
  • Given a scenario, generate reports and identify solutions for reported problems.

Editing topics

  • Given a property of a topic, explain the purpose of that property. (Properties include: title, master page, status, indexing, search keyword, exclude from search)
  • Change the appearance of a topic by using style sheets and master pages.

Importing content

  • Evaluate and modify a Microsoft Word document to ensure it can be efficiently imported into RoboHelp.
  • Evaluate and modify a FrameMaker doc to ensure it can be efficiently imported into RoboHelp.
  • Import XML files.

Working with styles and master pages

  • Create style sheets.
  • Create master pages.
  • Create and use styles.

Creating and managing lists and tables

  • Create and manage lists.
  • Create and manage tables.

Creating links and user navigation

  • Create and edit links.
  • Create and manage bookmarks.
  • Create and manage TOCs.
  • Create and manage indexes.
  • Create and manage See Also and Related Topics buttons.
  • Create an image map link.
  • Create and manage breadcrumb navigation.
  • Create and manage glossaries.

Inserting graphics and multimedia

  • Insert and manage graphics.
  • Given a multimedia type, insert and manage that multimedia type. (Multimedia types include: Captivate, MP3, SWF, AVI, FLV)

Creating and editing reusable content

  • Create and manage User Defined Variables.
  • Create and manage snippets.
  • Use Resource Manager to create, manage, and share resources.

Inserting DHTML

  • Create and manage User Defined Variables.
  • Create and manage drop-down menus.
  • Create and manage expanding hotspots. Create and manage text-only popups.

Creating conditional build tags

  • Create and manage conditional build tags.
  • Attach conditional build tags to project assets.
  • Create conditional output.

Implementing context-sensitive Help

  • Given a scenario, identify the tasks a content author performs to implement context-sensitive Help.
  • Implement automatic CSH mapping.
  • Given a scenario, identify the steps to test context-sensitive Help.

Managing the spell checker and search

  • Manage language settings and dictionaries.
  • Create and manage keywords and synonyms.
  • Given a set of user requirements, set up search.
  • Implement external content search.

Generating and distributing output

  • Given a Single Source Layout, select the appropriate properties for that Single Source Layout. (Single Source Layouts include: FlashHelp, HTML Help, WebHelp, Adobe AIR, Printed Documentation, XML Layout ePub Format).
  • Given a set of user requirements, generate a Single Source Layout.
  • Given a Single Source Layout, create a checklist for distributing the output.

Implementing review and collaboration

  • Implement different types of review andcollaboration.
  • Import and manage comments and tracked changes.

Working with skins

  • Create and manage skins.
  • List and describe the functionality of the WebHelp Skin Editor.
  • Given a scenario, determine which type of skin should be used. (Skin types include: AIR Help, FlashHelp, and WebHelp)

Automating tasks

  • Given a scenario, configure a script.
  • Create, manage, and run scripts.

Working with other applications

  • Manage linked FrameMaker and Word documents.
  • Given a scenario, identify the benefits of hosting the output on a RoboHelp server.
  • Given a scenario, identify the benefits of using RoboSource Control.
  • Create, edit, and manage screen captures by using RoboScreenCapture.